Shipping policy

This is general information only. For more information on our returns and refund process, please visit clause 6, 9 10 and 14 in Annexure A of our Terms of Service Policy.

 

Domestic Shipping Rates And Estimates

Shipping charges for your order will be calculated and displayed at checkout. We do not ship outside of Australia at this time.

 

Refunds, Returns And Exchanges

In the event that your order arrives damaged in any way, please email us as soon as possible at support@southernpumping.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@southernpumping.com.au.